About the Canada Grocery Code
The Canada Grocery Code is a voluntary, industry-led initiative that was created to improve how grocery retailers and suppliers work together across the country. Learn more about the Office of the Grocery Sector Code of Conduct, who we are, and how we support businesses across Canada.
Our Purpose
Supporting a Fair Grocery Supply Chain
The Code applies to a wide range of businesses in the sector, not just major retailers and brand manufacturers, but also processors, suppliers, and distributors, including smaller and independent businesses. The Code is principle based and, by providing clear standards and an accessible framework for dispute resolution, the Code strengthens trust across the industry and supports long-term competitiveness.
Who we are
Bringing Balance to the Industry
The Office of the Grocery Sector Code of Conduct is the independent body responsible for administering the Code here in Canada. Our role is to support adoption of the Code and ensure it is applied fairly and consistently across the grocery sector.
“The Canada Grocery Code is essential for fostering trust, ensuring fairness, and strengthening collaboration across the grocery supply chain. By promoting transparency and timely dispute resolution, the Code supports all businesses, from major national grocers and regional independents to primary processors and small-scale suppliers, in building a more predictable and equitable industry where everyone can thrive.”
Karen Proud, President and Adjudicator of the Canada Grocery Code
Our Team
Supporting Fairness and Accountability
The Canada Grocery Code is administered by the Office of the Grocery Sector Code of Conduct (OGSCC). As an independent body, the OGSCC is responsible for supporting the adoption of the Code and ensure it is applied fairly and consistently across the grocery sector. With a team grounded in integrity, experience, and neutrality, the Office plays a central role in promoting trust, predictability, and collaboration across the entire supply chain.
Karen Proud
President & Adjudicator
Karen Proud is the President and Adjudicator of OGSCC, where she oversees the implementation and enforcement of the Code, ensuring fairness, transparency, and accountability across Canada’s grocery supply chain.
Aileigh Karson
Manager of Communications & Stakeholder Relations
Aileigh Karson serves as the Manager of Communications and Stakeholder Relations at OGSCC, overseeing strategic communication strategies and advancing engagement with partners across the grocery sector.
Stéphanie Blondin
Deputy Director
Stéphanie Blondin is Deputy Director of the OGSCC, where she delivers practical solutions through actionable strategies and managing complex stakeholder relationships.
Board of directors
Guided by Industry and Governance Leaders
The Office of the Grocery Sector Code of Conduct (OGSCC) is currently overseen by an interim Board of Directors. Appointed to support the establishment of the Office, the interim board is responsible for guiding initial operations, finalizing governance frameworks, and preparing for the transition to a permanent, member-elected board once full membership is in place.
Acknowledgements
Funding Acknowledgement
This project is funded through the Regional Collaboration Program under the Sustainable Canadian Agricultural Partnership, an agreement between federal, provincial and territorial governments.
Be Part of a Stronger, Fairer Grocery Industry
Joining the Canada Grocery Code means committing to transparency, certainty and fair dealing, across the grocery sector supply chain. Demonstrate your commitment to the principles of the Code.